Sentek Medical Technology (Shandong) Co., Ltd.
We firmly believe that the warmth of technology should illuminate every life.
- The year 2016 marked the inception of Sentek Medical in the historic province of Shandong, where our story first saw the light of day.
- We are a precision-focused OEM manufacturer specializing in critical components for surgical tables.
- Leveraging superior craftsmanship, we supply core assemblies for leading domestic medical device brands.
- Since our early days, we have forged partnerships with renowned international med-tech corporations.
- We provide these partners with high-fidelity components and accessories, solidifying our industry foundation.
Full-Lifecycle Service Closed-Loop, From "Passive Response" to "Proactive Guarantee"
Breaking through the limitation of traditional after-sales "fault repair", it creates a full-chain service of "preventive maintenance + fault resolution + value-added support": After the delivery of each equipment, exclusive engineers provide "equipment health inspections" regularly (quarterly in China, semi-annually overseas) and potential problems are pre-warned through the remote monitoring system (e.g., lubrication cycle reminder for operating table transmission components).
In case of faults, in addition to providing solutions within 4 hours, a "Fault Analysis Report" is also output simultaneously to help customers optimize the equipment usage process. This service model of "proactive prevention + efficient resolution" has maintained a 100% customer satisfaction rate among domestic Grade A tertiary hospitals for 5 consecutive years. A private hospital group in Europe even rated Sentek as the "Annual Best Medical Equipment Service Provider", making it a priority cooperation partner in its global supply chain.
In the early stage of business expansion, the company actively laid out international cooperation and successfully.
Established in-depth cooperative relationships with a number of well-known international medical device enterprises.
It customizes, researches, develops and supplies high-quality precision components and supporting accessories for their globally best-selling products.
This series of international cooperations not only verifies the company's high-end manufacturing capabilities.
But also helps the company accumulate production experience in line with international standards.
Laying a solid foundation for the subsequent global business layout.
To accelerate global layout, the company launched the "International Team Expansion Plan": recruiting 5 core members with more than 10 years of sales experience in European and American medical equipment.
At the same time, the company connected to the global market through the dual paths of "international exhibitions + localized cooperation": participating in MEDICA (the world's largest medical device exhibition) for the first time, showcasing core components of LED surgical shadowless lamps and electric operating tables, and signing cooperation agreements with 3 European distributors on-site. Simultaneously, it reached a strategic cooperation with a Singaporean medical equipment distributor in the Southeast Asian market. Promoting products to enter high-end medical scenarios such as Philippines General Hospital.
The proportion of overseas market revenue increased by 18 percentage points compared with the previous year, formally taking a key step from "a high-quality domestic supplier to an international partner".
